Not every phone answering service is created equal! While you might find the time savings and the professional feel of live reception appealing, often times a lack of customization and personal attention can be its downfall. With AdvantEdge, your services are always customizable, our staff truly gets to know your company, and for most of our plans, these services are already included! Here are some reasons to look into an answering service for your company, and what about our service sets us apart.
Customized to fit you
There is no “one size fits all” solution to phone answering service, so all of our plans include complete customization of your services. We answer the phones the way you’d like, and can even go so far as to screen for certain types of inquiries and transfer them appropriately. If you’re leaving the office or heading out on vacation, our system has unified alerts that let all of our reception staff know when to hold your calls and when to make sure they get through. All of this means you have confidence your calls are sent to the right places and you save time not having to be your own receptionist.
Professional assistance