Frequently Asked Questions
What is the history of AdvantEdge Workspaces?
AdvantEdge Workspaces began in 1988 as Washington Executive Services, Inc. with one business center in Washington, DC’s West End. In 1990, Founder and CEO, Prakash Gavri, acquired an office suite at the Chevy Chase Pavilion and created Chevy Chase Executive Services, Inc. In 2004 we combined our two business centers under the AdvantEdge Business Centers brand, and in the spring of 2012, we added a third Downtown DC location at 2101 L Street NW. The Spring of 2016 marked a milestone in our business history as we added an additional 23,000 sq ft of space at our Downtown DC location and retired the use of our West End location. With our 30th Anniversary quickly approaching, we took the leap in 2017 to rebrand ourselves as AdvantEdge Workspaces to reflect the ever-expanding diversity of workspace and business support options that we offer.
How much experience does the management team have?
Our management team has over 80 years of combined experience in the executive suite and workspace industry, and we specialize in providing exceptional and customized service to our clients. AdvantEdge does not have an excessively bureaucratic structure, and this allows our staff to make quick, on-the-spot decisions. The fact that many of our tenants have been with us for upwards of 20 years illustrates the superior customer service that we provide.
Can I decorate my office?
We encourage you to add your own personal touch to your office! While we provide fully-furnished offices, you are welcome to incorporate your own furnishings, artwork, wall hangings, etc.
Does an office with AdvantEdge Workspaces cost more than conventional office space?
No, an office with AdvantEdge actually tends to cost less than conventional office space. AdvantEdge Workspaces is a full-service workspace in Washington, DC, which offers many amenities that you won’t find in conventional offices. In a traditional leasing situation, you pay not only for the square footage you occupy but also to build out, furnish, and equip the space. In addition, you will have monthly payments for utilities and maintenance, cleaning services, reception services, and so forth. At AdvantEdge, we offer full-service, all-inclusive offices. The monthly rent includes many amenities and services in addition to the physical space.
Can I use the conference rooms at any of the locations?
Yes, we offer our clients reciprocal use of conference rooms at both of our Washington, DC locations. In addition, AdvantEdge belongs to a network of business centers (over 650 locations worldwide) and our full-time clients receive eight hours per month of complimentary conference room or day office use at any of the 650+ participating centers.
Learn more about our Chevy Chase and Downtown DC conference rooms »
What does the receptionist service include ?
Our state-of-the-art phone technology allows AdvantEdge to customize reception services to meet your specific needs. Our service includes: a live person answering with your company’s name, call screening, and call patching to the number(s) of your choice. Our service is fully flexible in accordance with your needs. All instructions are entered into our computerized phone system, which ensures your instructions will be followed each and every time a call is answered. Our clients may also inform us via email of any alerts or status changes in their telephone answering instructions.
How will AdvantEdge Workspaces support my business while I am away from the office?
Our computerized telephone system allows us to modify your contact numbers and specific call flow instructions instantly. Simply inform one of our staff members how you would like your phone calls and mail to be handled while you are away, and we will take care of it from there! Or, use our automatic alert/status emailing system and save yourself a phone call—particularly convenient if you are traveling in a different time zone.
Do you offer additional services besides what is included in the monthly rent?
Yes, AdvantEdge offers a wide variety of business support services to assist you. Furthermore, all of these convenient services are located within our suites, saving you precious time! Our services include: high-speed color copiers that collate and scan documents to email, fax machines, outgoing mail processing, secretarial support, kitchen/lounge space with beverage service, and more. We offer competitive rates and volume discounts for frequently used services.
What types of leasing terms do you offer and what are flexible leasing options?
Unlike a traditional office lease, we offer a variety of terms customized to meet your needs, ranging from several months to several years. Our flexible leasing options allow you to expand or contract your business as the need arises, which helps reduce the likelihood that you will need to undergo a costly move or pay for vacant offices. Please contact us for more information about our other flexible leasing options.
Can I transition from a virtual office to a full-time office?
Absolutely! We provide flexible options with a variety of different offices and private suites to grow with your business at any time. Because our virtual office packages operate on month-to-month terms we can easily help you move into a full-service private office whenever you are ready.
What is the difference between a virtual office and a full-time office?
A virtual office offers many of the same amenities as a full-time office, but without the full-time office space or the full-time price. At AdvantEdge, we offer our virtual office clients full-time services including professional telephone reception during business hours, a personal phone number, voicemail, 24-hour building access, a prestigious Washington, DC mailing address, incoming mail distribution, and allotted conference room/office use. This allows our virtual office clients to present a professional corporate image in a beautiful and sophisticated setting without assuming the costs of a full-time office.
Why should I choose a virtual office package with AdvantEdge?
- We offer month-to-month terms for maximum flexibility. We do not require you to commit to a one year or even a six month lease; rather, we allow our clients to use the service as they need it.
- Our pricing is transparent and we do not hide anything in the fine print. Any additional costs that may be incurred (copies, scans, postage, etc.) are clearly outlined from the beginning of your interaction with us.
- You receive one convenient bill at the end of each month.
- You will not get lost in the crowd. As a privately owned company, we are able to get to know all of our clients on a personal basis.
How will my business be visible at the location?
Lobby listings are available at each of our locations.
What does the receptionist service include?
Our state-of-the-art phone technology allows AdvantEdge to customize reception service to meet your specific needs. Our service includes: a live person answering in your company’s name, call screening and call patching to the number(s) of your choice. Our service is fully flexible in accordance with your needs. All instructions are entered into our computerized phone system, which ensures that your instructions will be followed each and every time a call is answered. Our clients may also inform us via email of any alerts or status changes in their telephone answering instructions.
What if I miss a call or am unavailable to take it?
Our receptionists will kindly inform the caller that you are not available, and offer to transfer him or her to your voicemail. You can utilize the voicemail box that we provide, or you can request that the calls be placed into a different voicemail of your choice (cell phone, home phone, etc.)
What about conference room and office use? How does that work?
Each center has a variety of packages that offer a specific number of lounge/co-working space hours, and many packages have a block of conference room hours as well. All of the conference rooms are fully equipped with a flat screen TV with A/V connections, high-speed Internet access, whiteboard, and DVD player—all at no additional cost. In addition, we do not require you to use your time in pre-specified increments (such as four or eight-hour time slots); you may reserve our space for as much or as little time as you choose.
Do I have to sign up for a membership or make any other type of commitment to rent a training room?
No. Our training rooms are available for rent on an hourly or daily basis, with no membership or further commitment required.
How many training rooms do you have?
We have two training rooms total: one at our location in the Chevy Chase Pavilion and one at our Downtown location.
Do I have to rent the room for the whole day?
No. Our training rooms are booked on an hourly basis, with a minimum of two hours. While we do not require you to rent the room for a full day, we do offer discounted daily rates.
How many people can your training rooms accommodate?
Our training rooms have modular furniture and can be set up in a classroom style, theatre style, small group style, or boardroom style and can accommodate up to 80 people depending on the furniture configuration. Please give us a call to discuss your meeting room requirements.
Can I access the Internet in the training rooms?
Yes, you are welcome to utilize our high-speed Internet connection at no additional charge during your training.
Can I have food and/or beverages at my meeting?
Yes, you are welcome to offer food and beverages at your meeting. We are happy to handle your catering needs for you (for an additional fee), or you may make your own arrangements at no additional cost.
What amenities are included when I rent a training room?
Each of our training rooms is equipped with a ceiling mounted projector with screen, two flat screen TVs with A/V connections, high-speed Internet access, whiteboard, and digital phone. There is no additional fee associated with the use of these amenities!
Do your training rooms support presentations?
Yes, our training room is equipped with a ceiling-mounted projector with a pull-down screen. The room also features two flat-screen TVs for sharing presentations from a laptop or tablet.
Do I have to sign up for a membership or make any other type of commitment to rent a conference room?
No. Our conference rooms are available for rent on an hourly or daily basis, with no membership or further commitment required.
How many conference rooms do you have?
We have 18 conference rooms total: nine at our location in the Chevy Chase Pavilion and nine at our Downtown location. Each of our locations also offer large training rooms (accommodating up to 48 people) for hourly or daily rental.
Do I have to rent the room for the whole day?
No. Our conference rooms are booked on an hourly basis, with a minimum of one hour. While we do not require you to rent the room for a full day, we do offer discounted daily rates.
How many people can your conference rooms accommodate?
Our small conference rooms seat 4-6 people, our medium-sized rooms hold 8-10, and our largest rooms accommodate 18-48 people.
Can I access the Internet in the conference rooms?
Yes, you are welcome to utilize our high-speed Internet connection at no additional charge during your conference.
Can I serve food and/or beverages at my meeting?
Yes, you are welcome to offer food and beverages at your meeting. We are happy to handle your catering needs for you (additional fee applies), or you may make your own arrangements at no additional cost.
What amenities are included when I rent a conference room?
Each of our conference rooms is equipped with a digital phone, flat screen TV with A/V connections, LCD projector, high-speed Internet access, whiteboard, and DVD player. There is no additional fee associated with the use of these amenities.
Can your conference rooms support presentations?
Yes, each room is equipped with a flat screen TV for sharing presentations from a laptop or tablet. Each location has an LCD projector available as well.
Do you support videoconferencing?
Yes. Each of our locations has dedicated videoconferencing equipment to extend your presence around the globe without having to leave Washington, DC.
What type of calling do you support?
Our Lifesize® videoconferencing equipment supports point-to-point calling via IP. Bridging service is also available for connecting to locations utilizing ISDN lines.